View all terms and conditions regarding promotions and discount codes here
Are promotions valid on all items?
Promotions are valid on the recommended retail price and are not valid on light bulbs, lampshades and accessories by default. Should other product categories or brands be excluded from the promotion, this will be clearly stated with the promotion.
What happens if prices change between promotional periods?
Any differences in prices between promotional periods will not be settled afterwards.
Our prices may fluctuate on a weekly basis based on stock availability and the previous week's sales. This means prices can increase, decrease, or remain unchanged. The day when the prices will be updated is indicated by the specified number of days alongside each price.
Can I use several discount codes at the same time?
A maximum of one discount code can be redeemed per order. Discount codes cannot be combined with other discount codes.
Can a discount code be deducted afterwards?
Discount codes are not retrospectively deductible from the invoice.
Can a discount code expire?
Discount codes always have a certain period of validity. This period is mentioned in the terms and conditions of the discount code.
Is there a minimum order value for using a discount code?
Depending on the discount codes, a minimum order value may apply. When this is the case, it will be mentioned in the terms and conditions of the discount code.
Can a discount code be used with a business account?
Discount codes cannot be used in combination with a business account (unless stated otherwise in the conditions of the discount code).
How do I use a discount code?
To apply a discount code, head to your shopping basket. Beneath the products in your basket, click the plus sign next to 'Discount code? Enter it here,' and input the applicable discount code in the box. Afterwards, click 'Apply Discount.' If you happened to miss this step, don't worry! You can still find the same discount code field during checkout, located under the payment methods.
Why can't I see the discount code in my shopping cart?
You will not see the discount code separately in your shopping basket. This does not mean that the discount has not been appiled to your total. Do you want to be sure that your discount code has been applied? As long as it says 'cancel coupon', your discount has been activated.